Privacy policy
How aurora-charger handles personal information.
We treat privacy as part of respectful client care. This policy explains what we collect, why we collect it, and how we protect it.
Information we collect
We collect contact details and financial context shared by clients. This may include budget information, goals, and session notes.
- Name, email address, and availability.
- Monthly income and essential costs.
- Notes from coaching sessions.
How we use your information
We use information to provide services, prepare guidance materials, and improve our support processes.
- Delivering your sessions and follow-up plans.
- Scheduling and communicating about services.
- Internal quality reviews and service improvements.
Data storage and security
We keep information securely with access limited to authorised team members. Records are stored for as long as needed to provide services and meet legal obligations.
We use encryption, access controls, and regular reviews of our data handling practices.
Your rights
You can request access, correction, or deletion of your personal information at any time, subject to legal requirements.
Email [email protected] with your request and we will respond promptly.